Collections Specialist - Credit & Receivables Management

Join Eka Mas Republik as a Collections Specialist and play a pivotal role in ensuring financial stability by managing credit and receivables. Based in the vibrant region of Badung, Bali, this position offers the opportunity to collaborate with a dedicated team to recover overdue payments and maintain strong customer relationships. As a Collections Specialist, you will be responsible for tracking and managing accounts receivable, negotiating payment plans, and resolving disputes to ensure timely collections. This role is perfect for someone who is detail-oriented, proactive, and passionate about helping businesses maintain financial health.

At Eka Mas Republik, we pride ourselves on our commitment to excellence and customer satisfaction. Our company has been a trusted name in the industry for over a decade, serving clients with integrity and professionalism. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth. If you are looking to make a difference in the financial sector and are eager to contribute to a company with a strong reputation, this is the perfect opportunity for you.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Track and manage accounts receivable, ensuring accurate and up-to-date records.
• Conduct follow-ups with customers to negotiate payment plans and resolve disputes.
• Utilize CRM software such as Salesforce or HubSpot to manage collections activities.
• Prepare and submit reports on collections activities, including overdue accounts and recovery rates.
• Collaborate with the finance team to develop and implement collections strategies.
• Stay updated on industry trends and best practices in collections management.
• Provide exceptional customer service to maintain strong relationships with clients.
• Participate in training and development programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Finance, Business Administration, or related field.
• Minimum of 3 years of experience in collections or credit management.
• Strong understanding of accounting principles and financial regulations.
• Excellent communication and negotiation skills.
• Proficiency in using Microsoft Office Suite, particularly Excel and Outlook.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Certification in collections management or related field is a plus.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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